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Conditions and rules for exchanging and returning goods

  If you intend to return or exchange the purchased product, you must return the product according to the rules explained below.

  When your purchased goods differ in terms of technical specifications such as: size, color, material and other information registered on the website of the online store with the delivered goods, you can contact the department within 7 to 10 working days at most. Call the store’s customer support and read them and finally return your purchased item.

If the packaging of your purchased product is such that you can see the specifications of the product without opening it, it must be given to the company in the same way as it was delivered to the customer, and you should not use that product during this time.

The photos and videos available on the website or internet advertisements are related to the online store site and are intended to help customers during the purchase, and no contradiction can be stated based on these items.

You can exchange or return your product when the product is returned to the company in the organization’s packaging carton and original box.

  If your purchased product has a carton or protective pack such as: Unilite, tube can, glass or original box, avoid throwing them away for 7 days. The product must be repackaged by the customer for return and returned to the company in the same form as it was received from the company.

  Customers can use the back of the product receipt to enter the reason for the exchange or register their request.

Attention

  Be careful that according to the conditions and rules of product exchange and return, if the product or the packed pack is damaged, or if the name and address and technical problems are written on the product and the packaging carton, the warranty of the product will be lost and the company will not accept responsibility in this regard.

  Damage to packages during transportation

  Dear customers, be careful that after buying a product from the online store, when you receive your package, you must check it so that if the purchased product is damaged or broken, refuse to deliver it without opening the package. Return it to the postman. When you sign the package delivery form, it means that the package has been delivered after your final review and approval, so if there is a problem with your purchased goods after receiving them, the company does not accept any responsibility in this regard. will not

  Note that the person delivering the goods is the representative of the online store company and if there is any damage or breakage in the products, you should notify the usual person or the person delivering the goods.